No. There are set packages which can be found in the services tab. Once you contact us we’ll quote you a price that includes all deliverables but this might differ from the price on the website as each business and website/brand is different.
Do you have payment plans?
There are two payment plans, depending on the package you chose.
For packages under £2000, a 50% deposit is due up front. The remaining 50% is due on completion (prior to the provision of final deliverables).
If the project quote is above £2000 you have two choices. You can use the 50/50% plan as above. Or, alternatively you may pay in installments of 50% up front, 25% due at 1st milestone, and 25% due on completion prior to provision of final deliverables. These milestones will be agreed upon in advance and set out in the project timelines and contract.
What type of payment do you accept?
We accept payment using credit and debit cards through Stripe or wire transfer. Once you receive your first invoice you can choose your option.
Who does the coding and development?
You will be talking directly to me, Celia (firstname.lastname@example.org) at all points throughout your project. I work with a selected group of developers who specialize in your chosen CMS. There is no need to worry about discussing with developers. This is all taken care of!
What are your business hours?
We will respond between 8am - 6pm GMT Monday - Friday. If you email weeknights or weekends, you will receive a response the next business working day.
How soon can we start the process?
We book projects in advance. We’ll talk about when we are next available to book in your project during your free 15 minute consultation call. We always have a minimum two week wait between when we send you the contract and starting the project. This gives you time to gather content and spend the required time to fill out the necessary questionnaires.
What do you need from me in order to start?
We will have sent a welcome package with all the information that you need to give to us before we can start. It is broken down by type of project and lets you know what you’ll have to provide for each.
Do you offer on-going design support?
We offer a monthly graphic design service for a retainer fee of £500 a month for existing clients. This will include 15 hours a month to meet any design needs you might have after the completion of your project. If this is of interest to you and your business, please email email@example.com to discuss further.
What CMS do you work with?
We are able to currently work with Wordpress, Webflow and Squarespace but please get in touch if you work with a different CMS such as Magento, Concrete5 and Shopify. We will work to what your business needs. If you are at the earliest stages of design and haven’t yet landed on a CMS, we’ll be happy to discuss the options with you.
Do you work with in-house developers?
If you have your own team of developers, we are happy to work with them to achieve the desired outcome. This can be discussed in your free consultation call.
Are you ready yet?
You’ve thought about it or you wouldn’t be here. We should at least meet for web coffee and a chat, right?